return and refund-policy

*Refund Policy*

At Cave, we are dedicated to providing our customers with high-quality products and exceptional service. Your satisfaction is our priority, and we want you to be completely happy with your purchase. However, if for any reason you are not satisfied, we offer a clear and hassle-free refund policy.

*Refund Policy Details*

You may return your item within 24 hours of delivery for a full refund, no questions asked. We understand that sometimes items may not meet your expectations, and we aim to make the return process as seamless as possible.

*Return Process*

To initiate a return, please contact our customer service team at support@gearscave.com with your order number and the reason for the return. Our team will provide you with a return shipping label and detailed instructions for returning the item. Once we receive the returned item, we will inspect it and process your refund within 3-5 business days.

*Conditions for Returns*

Please ensure that the item is returned in its original condition and packaging, with all tags and labels intact. We cannot accept returns for used or damaged items unless they were defective or damaged upon arrival.

At Cave, we take great pride in our products and customer service. If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out. We are always here to assist you!